Frequently Asked Questions

Shipping

We ship worldwide.

Exceptions are: 

 • Switzerland ( https://ideogen.ch/ )

 • Turkey ( http://konsina.com )

We are unable to deliver to the following countries: Guatemala, Iran, Libya, Mexico, North Korea, Somalia, South Sudan, Syria, Vietnam, Yemen.

Airmail Post has flat rate €6.91 globally. UPS® shipping rates are caluclated at checkout.  Any customs fees and duties are the responsibility of the receiver.

There are up to 3 shipping options available (depending on location):

 

• (temporarily EU only) Airmail Post: Flat Rate Worldwide 6.91 EUR

 

• UPS Standard®:

UPS Standard® is available in mainland EU.

https://www.ups.com/si/en/shipping/international/services/standard.page

 

• UPS Worldwide Saver®:

UPS Express Saver® is a worldwide express shipping service.

https://www.ups.com/si/en/shipping/international/services/express-saver.page

All orders are shipped from Slovenia, European Union.

Payment

You can pay with one of the following payment options:

• Credit card ( American Express, MasterCard, Visa)
• PayPal
• Apple Pay