Frequently Asked Questions
Where do you ship?
We ship worldwide.
• Switzerland ( https://ideogen.ch/ )
• Turkey ( http://konsina.com )
We are unable to deliver to the following countries: Guatemala, Iran, Libya, Mexico, North Korea, Somalia, South Sudan, Syria, Vietnam, Yemen.
How are shipping costs calculated?
Airmail Post has flat rate €6.91 globally. UPS® shipping rates are caluclated at checkout. Any customs fees and duties are the responsibility of the receiver.
How do you ship orders?
There are up to 3 shipping options available (depending on location):
• (temporarily EU only) Airmail Post: Flat Rate Worldwide 6.91 EUR
• UPS Standard®:
UPS Standard® is available in mainland EU.
• UPS Worldwide Saver®:
UPS Express Saver® is a worldwide express shipping service.
Where do you ship from?
All orders are shipped from Slovenia, European Union.
What payment options are available?
You can pay with one of the following payment options:
• Credit card ( American Express, MasterCard, Visa)
• Apple Pay